High Value Retail

Bluerock TMS optimizes ecommerce last-mile with automatic carrier selection based on cost, SLA, and historical performance, intelligent routing for home deliveries, integration with parcel locker networks and pickup points, and real-time tracking shareable with the end customer — reducing cost per shipment and increasing first-attempt delivery rates.

Bluerock TMS manages ecommerce seasonal peaks with advance capacity planning (4-6 weeks before the peak), rapid onboarding of additional carriers, automatic order allocation to available carriers based on performance and cost, and cloud scalability that requires no additional IT resources or extraordinary manual intervention.

Yes. Bluerock TMS compares offers from carriers in its network of 10,000+ active carriers in real time, automatically selecting the optimal carrier for each order based on weight, dimensions, destination, and required SLA. This eliminates manual carrier selection and reduces average cost per shipment through continuous optimization of the carrier mix.

Yes. Bluerock TMS integrates with Shopify, Magento, WooCommerce, and Salesforce Commerce Cloud via REST APIs, synchronizing incoming orders, shipment status updates, tracking data, and automatic customer notifications in real time — without manual duplication between the ecommerce platform and the logistics system.

Bluerock TMS manages the returns process end-to-end: automatic return label generation, tracking of the inbound parcel to the warehouse, automatic customer notifications on return status, and WMS coordination for stock reintegration — reducing the operational cost of the returns process and refund processing times.

Coolblue is among the retailers using Bluerock TMS for ecommerce logistics management. First Supply, which manages LTL, FTL, and last-mile shipments, chose Bluerock TMS as its single platform for all transportation needs — citing the platform's industry reputation and the completeness of its solution as the deciding factors in the selection.

Bluerock TMS offers branded tracking pages, proactive delivery notifications via email and SMS, real-time ETA updates, and delivery confirmation with digital proof of delivery. Retailers can fully customize the tracking experience with their own branding — transforming the post-purchase moment into a brand-building touchpoint rather than a customer service burden.

Yes. Bluerock TMS manages B2C last-mile deliveries and B2B bulk shipments in a single platform, with different carrier logic, documentation, and service level configurations per channel. High-value retailers can manage ecommerce home delivery, wholesale distribution, and store replenishment from one unified system — without separate tools for each channel.